The website remained down as of 7:30 p.m. We apologize to our Customers whose travel plans are impacted." Southwest said in the statement: "We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate. In a tweet Wednesday evening, the airline said it would be offering "flexible accommodations for rebooking your travel" once its systems resumed "full functionality." ]Įarlier, Southwest said in a statement that a temporary ground stop was put in place Wednesday for flights that had not left the gate as the company dealt with issues on "multiple technology systems as a result of an outage." airports, while the airline worked to fix a computer glitch.Ī company spokesman tells NBC Chicago that systems were gradually coming back online, but the website remained down several hours after the issues began at about 2 p.m. On Tuesday, the airline faced a second set of computer-related issues, this time due to "intermittent performance issues with our network connectivity Tuesday afternoon.Southwest Airline delays continued Thursday morning after flights were grounded nationwide Wednesday, leaving passengers stranded at U.S. Other airlines were not affected in Phoenix, according to Pierce. I heard everything from total system outage, to hackers to Russians while I was listening to all of the other passengers," Miller said via Twitter DM. "Most of the anxiety was coming from various forms of miscommunication and speculation vs. Miller told The Arizona Republic that, after being stuck for hours, he was back in the air before 9 p.m. Passenger Patrick C Miller posted that he was at Phoenix Sky Harbor and a pilot told the crowd the airline's server in Dallas, as well as its backup server, were unavailable. People posted that they were also stuck in Dallas Fort Worth International Airport, Southwest Florida International Airport, Chicago O'Hare International Airport and more.Īs for Phoenix Sky Harbor, Air Service Development Manager Alexandria "Lexie" Pierce confirmed at least six Southwest flights were canceled and every flight scheduled after 7 p.m. that "Southwest Airlines is experiencing computer issues which is resulting in flight departure and arrival delays."Įlection 2022 in Arizona: Live updates 2022 Arizona Election Results Why is Kari Lake outperforming Blake Masters in vote counts? Record ballot drop-offs on Election Day delay final results that "Southwest Airlines has suspended all departures from Hollywood Burbank Airport due to network issues." The airport posted flights resumed there by 8:15 p.m.ĭenver International Airport tweeted about 8:45 p.m. Hollywood Burbank Airport in California tweeted about 7:30 p.m. Southwest spokesperson Dan Landson confirmed the airline implemented a ground stop Monday evening while working to restore connectivity, that the issues were systemwide across the country, and that flights were beginning to resume by 9 p.m. The airline later Monday said in a statement to The Arizona Republic that "our third-party weather data provider experienced intermittent performance issues earlier this evening preventing transmission of weather information that is required to safely operate our aircraft." Southwest Airlines said in tweets replying to several people on Twitter that they were "experiencing a system error" and "working quickly to get things resolved tonight." People began posting on social media on Monday evening that their flights were grounded, with some reporting that they were told it was due to issues with their electronic system to monitor the weather. The airline said it was resuming operations as of Tuesday afternoon. On Tuesday, the FAA confirmed it received a request from the airline to issue another temporary groundstop also related to computer issues. Southwest Airlines passengers were stuck for hours at Sky Harbor, as well as other airports across the country, due to two separate technical issues, the airline confirmed. The Federal Aviation Administration issued a groundstop on Southwest Airlines flights for part of Tuesday as computer issues plagued the airline for a second straight day, delaying flights at Phoenix Sky Harbor International Airport and across the United States.
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